In 2019, StaffSquared was acquired thanks to its strong product-market fit. However, upon further examination, it was discovered that the platform had numerous underutilized features and several key functionalities plagued by bugs and poor performance. These issues were brought to the attention of the support team by frustrated customers.
The StaffSquared team was searching for a reliable tech partner who could lead and manage all needed technical work.
In a relatively short time, Lexis Solutions formed the right cross-functional team to provide various services and meet customer requests.
The frequent communication between the two teams was clear and transparent. Working closely with the CTO and the non-technical team helped them quickly understand the project scope and define the project timelines and deliverables.
key features implemented or optimized
faster API responses
higher net promoter score
Lexis Solutions was able to quickly understand our project scope and help us define the timelines and deliverables to the project. They were flexible and professional. The StaffSquared.com platform has grown in terms of features, functionality, partnership integrations, and mobile app integration. We are now able to quickly respond to bugs, updates, and centralization of services, increasing our ability to scale for the marketplace.